IT Documentation and CMDB

 

Beckbury understands that tracking changes and maintaining the documentation for both dynamic and complex IT environments can be challenging, especially when higher priorities are generally being set for a finite number of staff. Our solutions provide an automated means of discovering the IT infrastructure components and application instances, before processing the relevant information into graphic reports. Our partnership with Synetics provides the i-Doit open source product which controls the total cost for any improvements to IT documentation for big and small organisations.

 

Technical documentation can be provided for all IT infrastructure components. The CMDB was store detailed information about hosting, network and storage devices in the data centre along with information about devices that have been allocated to end-users. Relationship models are automatically created between infrastructure components and mapped onto services, before contractual, licesing and SLA information can be linked together in the CMDB.